Packages are usually shipped in 24-48 hours after receipt of your payment, by our warehouse domiciled in Val de Reuil postal code 27100 (France), for most of our shipments in France and Europe. For shipments for Portugal and Spain we set up a platform domiciled in Malaga zip code 29018 (Spain). The shipping method used for Europe is the group DPD and evolve with DHL, we will provide you as soon as possible a link that will allow you to track the delivery of your package online.
Shipping costs include packing, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your purchases in one order. We can not group two separate orders and you will have to pay shipping costs for each one. Your package is shipped at your own risk, special care is taken with the package containing fragile products.
Packages are oversized and protected.
You can return your items within 14 days of receiving your order.
All returned items will be checked. They must be unused, new, with the label and in their original packaging, in order to be marketed again on our site.
Sale products are not returned or exchanged.
Possibilities for return:
- Exchange of products.
- To have.
If the return or exchange is due to an original defect of the article or to any error on the part of the brand Bõa and the warehouses, the expenses incurred for the return and the new shipment will be at our expense.
If the return or exchange is due to an error in the choice of size on the part of the buyer the costs incurred for the removal of the returned item and those derived from the new shipment will be charged to the buyer (for all orders below 120 €). We strongly advise you to consult us in case of doubt about the size to choose.
359 rue du cheval Blanc