TERMS OF SALES
Article 1: object
These General Terms and Conditions of Sale are concluded between CASUAL, SAS with a capital of 10,000 euros, whose head office is located at 359 rue du Cheval Blanc, 84270 Vedène, France, registered at the RCS Avignon under the number 532 595 469 ( hereinafter "the Company" and any person making a purchase (hereinafter "the Customer") on the site www.boa-fightwear.fr (hereinafter referred to as "the Site").
All orders placed through the Site are subject without reservation to these Terms and Conditions.
These represent the entire reciprocal commitments of the Company and the Customer who expressly accepts them.
Orders can only be placed by major natural persons residing in metropolitan France acting for non-professional purposes and buying for their personal needs.
Article 2: Products marketed
The Customer can select one or more products among the different categories offered on the Site: Accessories, Equipment, Gym Equipment, Ready to wear.
It is specified that the Company may modify at any time the assortment of products offered on the Site, without prejudice to orders placed by the Customer.
In accordance with the provisions of the Consumer Code, the Customer may, prior to his order, take note on the Site of the essential characteristics of the product or products he wishes to order by going to the product sheet.
The Customer having taken knowledge of the products and their characteristics, marketed by CASUAL, has under its sole responsibility and according to its needs as they previously determined them before any order, carried his choice on the product (s) making the object of his order. In addition, the Customer knowing only the hardware, software, configurations and other, which he uses, is the only judge of the compatibility of the products ordered with those used by him. The Company makes available to the Customer to help in the choice of products: - a customer service by telephone, - a help service by mail both available from Monday to Friday from 09:00 to 12:00 and from 14:00 to 18:00 - Tel: +339 81 81 59 06 or by email: firstname.lastname@example.org
It belongs exclusively to the Customer if he does not feel sufficiently competent, to be assisted by a council.
Article 3: Availability of products
Product and price offers are valid as long as they are visible on the Site, within the limits of available stocks.
For products not stored in its warehouses, the offers presented by the Company are valid subject to availability at its suppliers. The Company reserves the right to modify the product mix in accordance with the constraints of its suppliers.
In case of unavailability of product after placing the order, the Company will inform the Customer as soon as possible. In accordance with the provisions of Article L121.20.3 of the Consumer Code, CASUAL may in this case provide a product of a quality and an equivalent price Should CASUAL not make use of this option, the Customer will be reimbursed without deadline and at the latest in the 30 days of the payment of the sums which it paid.
Article 4: Price
The prices displayed on the Site are indicated and based in Euros with the possibility of having prices in Pound, Krona, Ruble and Us-Dollar conversion, all charges included and are applicable in Metropolitan France.
VAT is applied to the rates in effect at the time of placing the order.
The prices of the products displayed on the Site do not include the cost of processing and shipping.
In case of order to a country other than metropolitan France, the Customer is the importer of the product concerned. For all products shipped outside the European Union and DOM TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the Company. They will be the responsibility of the Customer and are the sole responsibility, both in terms of declarations and payments, authorities and / or competent bodies of the country of dispatch. The Customer must inquire about these aspects, before any order at CASUAL, from his local authorities. All orders regardless of their origin are payable in Euros.
The Company reserves the right to change prices at any time but agrees to apply the rates in effect at the time of registration of the order subject to the availability of products on that date.
In the case of promotional offers, the prices indicated will be valid during the period of the offer.
Article 5: Order
The customer has 2 order options, the Express order without registration and the standard order with profile creation which gives right to benefits.
The Customer, prior to his order, declares that he has full legal capacity, allowing him to engage under these terms and conditions of sale.
The company CASUAL reserves the right to modify at any time these terms and conditions of sale, subject to showing these changes on its website.
Any order on the Site assumes the express and unreserved acceptance of these General Terms and Conditions of Sale, without this acceptance being conditioned by a handwritten signature on the part of the Customer.
From the moment the Customer has registered his order by clicking on the "Validate your order" icon, he is considered to have accepted knowingly and without reserve the present General Terms and Conditions of Sale, the prices, volumes and quantities of the products offered for sale and ordered.
All ordering requires the creation of a customer account. Once the account is created, the Customer will have access to his client area. Access to this customer area is conditional on the identification of the Customer using the email address specified when creating the account and the secret password and personal chosen. The Company can not be held responsible for any action taken on the customer area by a third party to whom the Customer has communicated its identifiers or who would have access to the account due to negligence of the Customer.
All information relating to the order will be available in the "Order tracking" section of the customer area.
The Customer agrees that the information provided when ordering is complete, accurate and up-to-date. Otherwise, the Company reserves the right to cancel the order altogether.
The order can be made for a delivery address separate from the billing address.
The orders commit the Customer as soon as he confirms his payment by clicking on "Validate".
Following the receipt of the order, the Company will send the Customer an order confirmation email including the summary of the order and its number, then validate the order definitively by sending an order validation email.
These emails will be sent to the email address entered during the creation of the customer account.
The Company reserves the right to refuse or cancel an order if it considers that the Customer is engaged in distribution or carries out an economic activity thanks to the products thus ordered or for any other reason.
Article 6: Retraction
In accordance with Article L121-20 of the Consumer Code, the Customer has a period of seven days from the date of receipt of his order, to return at his expense, any product does not suit him.
The return costs are paid by CASUAL only if the object of the return is due to an error on our part. In this case, you will receive a Colissimo return slip by post to return the parcel to us at no cost.
When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next working day.
The products must be returned to the Company in a perfect state of resale, in their original condition (packaging, accessories, notices), and accompanied by the invoice corresponding to the purchase. Any product incomplete, damaged, damaged or whose original packaging has been damaged, will not be refunded or exchanged. The exercise of the right of withdrawal will give rise to the choice of the Customer: either to a refund in cash, by re-crediting the credit card entered during the initial order or, in case of impossibility, by letter-check; the awarding of a purchase order, under the conditions set out below:
The Company will communicate during the allocation of this voucher by e-mail: - its validity - the possibility or not that the Customer will have to ask for a refund - the amount If the voucher does not bear any otherwise, during its period of validity, the customer may request a simple call to customer service or by email to turn this voucher into a refund. This reimbursement will take place in priority by re-crediting the credit card entered during the initial order or, in case of impossibility, by check letter. In case of partial use of the purchase order, the balance will remain available to the customer under the same conditions as the original credit. A voucher will be considered used in case of even partial use. The consumer acknowledges being aware that any breach of this obligation would expose him to retrocession of the sum unduly received, without prejudice to any damages that may be claimed by the Company.
In case of partial return of an order, the Company will reimburse the Customer the amount of shipping costs (outward) in proportion to the amount of shipping costs attributable to the product concerned.
Article 7: Payment
Payment of the full price is due immediately on the date of the order. At no time, the sums paid can not be considered as a deposit or installments.
The receipt of the full amount of the order will be made by the Company at the time of shipment of the order, unless otherwise specified on the page of the article. All orders are payable in euros. To pay for the order, the Customer has all means of payment referred to in the order form: credit card (credit card, Mastercard, Visa), transfer, PayPal and money order (cash).
The Customer warrants to the Company that he has the necessary authorizations to use the method of payment he has chosen, when registering the purchase order. The Company reserves the right to suspend or cancel any order and / or delivery, whatever their nature and level of execution, in the event of non-payment of any sum that would be due by the Customer, or in case of payment incident. Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to amounts unpaid after a period of ten days following the date of invoice or notification of the rejection of bank payment for any other means of payment. The delivery of any new order may be suspended in the event of late payment of a previous order and this notwithstanding the provisions hereof. The Company reserves the right to request a photocopy of the Client's identity card for any payment. As part of the fight against fraud on the Internet, information about any order may be forwarded to any third party for verification. In the particular case of pre-order items, the Customer's card may be debited up to three days before the shipment of the order.
Article 8: Securing payments
The MOLLIE site, a partner of the Company, is subject to a security system. All phases of payment to be made between the buyer and MOLLIE is fully encrypted and protected. The protocol used is SSL coupled to banking money.
This means that the information related to the order and the number of the credit card do not circulate in clear on Internet.
ü The credit card number is not printed on any paper, invoice, bill or other listing.
ü The merchant is not aware of the card numbers.
ü MOLLIE does not keep the card numbers after sending the payment transaction to the merchant's bank.
Thus, no person has access, either in a computerized manner or in a printed form, to the credit card details of the buyers. The risk of being "hacked" his credit card number when buying on a website with MOLLIE is zero.
By providing his bank details, the Client agrees in advance and without condition that the Company proceeds with the secure transaction. The Customer therefore authorizes his bank to debit his account in advance of the statements sent by the Company, even in the absence of invoices signed by the cardholder. The debit authorization of the Customer account is always given for the amount of the product purchased as invoiced by the Company.
Article 9: Retention of title and transfer of risks
The products remain the property of the Company until full payment by the Customer. Nevertheless, the risks will be transferred to the Customer upon receipt of the order.
Article 10: Delivery and reception
All deadlines announced on the Site are calculated in working days.
Unless otherwise specified, delivery is made to the address that the Customer has indicated when ordering. In case of partial availability of items, the Company may be required to split orders. Thus the available items can be sent at first, the balance of the order will be sent when all other items will be available.
The delivery time runs from the departure of the parcel from the Company's warehouses; it is therefore added to the shipping time of the order. The Customer is informed by email as soon as the order is shipped.
The Company offers its Customers different delivery methods, by the group "DPD" for delivery in Europe and by the company "Mondial Relay" which can deliver at home but also uses parcel relay points.
Failure to comply with the procedures set out below, no complaint from the Customer will be accepted.
Characteristics of the DPD group. The Customer is delivered to his home by his postman. In case of absence, the Customer or the recipient of the product ordered receives a notice of passage of his postman, which allows him to withdraw the products ordered, at the nearest post office, for a period of fifteen days.
The Customer must check the apparent condition of the package and products upon delivery.
The Customer must indicate, in handwritten form on the delivery note or document justifying the taking into possession of the order any anomaly found. This check is considered to have been made once the delivery slip has been signed.
In the event that the Customer has any doubt of any nature whatsoever about the contents of his package, he is obliged:
- to apply the procedure (in particular to report the damages due, all claims and reservations) and to refuse the goods by immediately issuing a statement of anomaly to the postman.
- to report these incidents to the Company.
Characteristics of the carrier Mondial Relay. The Customer may be delivered to his home by his postman. For the relay option for merchants, your parcel will be at your disposal for a minimum of 7 calendar days, this period being able to go up to 14 calendar days, according to the constraints of the activity and the chosen services. After this period, the parcel will be returned to the sender. You can follow the package on the following link:
The average time from the filing of the Company is as follows:
- 24 to 72 hours (depending on the complexity of the preparation of the order).
In the absence of delivery at the expiration of the aforementioned periods, the Customer will have the possibility to cancel his order. The sums paid by the Customer will be returned to him without delay, to the exclusion of any other compensation.
The Company offers the shipping costs for any order equal to or greater than 80 € TTC in Metropolitan France, Belgium, Germany, Luxembourg, United Kingdom and Spain (according to address it will be proposed only in relay package). Below this amount and in case of other delivery methods, all shipping costs will be borne by the customer based on the weight of the package. Regarding all deliveries outside France (DOM TOM, Foreign) shipping costs are the responsibility of the Customer depending on the weight of the package and regardless of the amount of the order basket.
Article 11: Guarantees and liability
1. All products sold by the Company are guaranteed, in case of defect, one month from the date of delivery or withdrawal of the product under normal conditions of use.
The warranty is limited to the exchange of the product or its repair, subject to provide the receipt and after verification of the product by the Company.
The warranty does not cover damage due to negligence, misuse or poor maintenance.
This guarantee does not exclude the legal guarantee of hidden defects as it results from the legal provisions.
2. The Company can not be held liable and no compensation may be claimed for late delivery or adverse consequences due to force majeure as defined by the case law of the French courts and tribunals.
The Company can not be held responsible for interruptions, delays or unavailability of the Site due to maintenance work, interruption of the Internet network, technical failures, force majeure, due to a third party or any circumstance whoever she is.
The Company endeavors to ensure to the best of its ability, the accuracy and updating of information on the Site, which it reserves the right to correct, at any time and without notice, the content.
Article 12: Partial invalidity
If one or more stipulations of the present general conditions of sale are held for invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and their reach
Article 13: Personal Data
The information collected by the Company during any order from the Customer is necessary for the management of its order by the Company and its service providers.
This data may also be used by the Company and / or its partners to communicate various information, including commercial (newsletters, email, ... etc) subject to the prior acceptance of the Customer.
If the Customer does not wish to receive these proposals, he can inform the Company by mail at CASUAL, 359 rue du Cheval Blanc, 84270 Vedène, France, or by email at email@example.com
Right of access, rectification or deletion
In accordance with the provisions of the Data Protection Act of 6 January 1978, the user has a right of access to modify, deletion of data concerning him by sending a letter to:
359 Rue du Cheval blanc
Article 14: Intellectual Property
The entire Site and each of its elements are subject to intellectual property legislation, including copyrights, designs, trademarks, domain names, software or databases ... (without this list being exhaustive) .
As such, all the rights of reproduction, representation and public communication of texts, comments, works, illustrations and images reproduced on the Site are
Any total or partial reproduction of the BOA website is strictly prohibited.
Only the right to consult the Site is conferred on the Net surfers. The reproduction of all or part of the content is only authorized for the exclusive purposes of information for personal and private use.
Article 15: Applicable Law and Jurisdiction
These General Conditions of Sale are subject to French law. In case of dispute the French courts will be competent.